A trigger is an event or condition that starts an automated workflow. It’s the “when this happens” part of an automation — like receiving a new form submission or a file being uploaded.

Triggers are essential to any automation setup. They ensure tasks happen instantly, without human intervention, improving response time and reducing the need for manual checks.

When a client completes a feedback form, it triggers an automation that sends a thank-you email and alerts the customer success team.

Workflow Automation, Webhook, Automation

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