An AI assistant is a software tool that uses artificial intelligence to perform tasks or provide support through conversation, decision-making, or task execution — often through a chat interface or automation system.

AI assistants can reduce admin workload, handle routine tasks, and provide fast responses to clients or staff. They improve productivity and help businesses operate more efficiently without needing to expand the team.

A company uses an AI assistant to automatically respond to client FAQs, help staff troubleshoot issues, and summarize customer feedback.

Artificial Intelligence, Prompt Engineering, NLP

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