Natural Language Processing is a field of AI that focuses on enabling computers to understand, interpret, and respond to human language in a useful way.

NLP powers chatbots, smart searches, and AI assistants that can understand your clients’ questions or comments — leading to better support and faster responses.

A chatbot uses NLP to understand a customer query like “Where is my order?” and respond automatically with tracking details.

Artificial Intelligence, AI Assistant, Generative AI

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